Effective Date: March 1, 2025
Last Updated: March 1, 2025
Welcome to EpisodeUSA (“Company,” “we,” “our,” “us”). These Terms and Conditions govern your use of our website (www.episodeusa.com) and the travel services provided by EpisodeUSA. By accessing our website or booking any travel services with us, you agree to comply with and be bound by these terms. If you do not agree to these terms, please do not use our website or services.
1. Definitions
- “Website” refers to www.episodeusa.com and any associated domains or platforms operated by EpisodeUSA.
- “Services” include but are not limited to travel bookings, tour packages, hotel reservations, flight reservations, and related travel arrangements.
- “User,” “You,” or “Customer” refers to any person who accesses or uses our website or services.
- “Supplier” refers to third-party providers such as airlines, hotels, car rental services, and tour operators.
2. Use of the Website
- You must be at least 18 years old to use our services or book travel arrangements.
- You agree to provide accurate and complete information when using our website or booking our services.
- Any misuse, fraudulent activity, or unauthorized access to our website is strictly prohibited.
- We may suspend or terminate access to our website if we suspect any violation of these terms.
3. Booking and Payments
- When booking travel services through EpisodeUSA, you agree to abide by the terms set by our third-party suppliers.
- Prices are subject to change until a booking is confirmed and full payment is received.
- Payments must be made through our approved payment methods.
- Some bookings may require a non-refundable deposit at the time of reservation.
4. Cancellations, Changes, and Refunds
- Cancellation policies vary depending on the service provider. Please review the specific cancellation terms before booking.
- EpisodeUSA is not responsible for refund policies set by airlines, hotels, or other suppliers.
- In case of trip cancellations or modifications, administrative fees may apply.
- Refunds, if applicable, will be processed according to the supplier’s policies and may take several business days.
5. Travel Requirements and Responsibilities
- Customers are responsible for obtaining the necessary travel documents, including passports, visas, and health-related documents.
- EpisodeUSA is not liable for denied boarding or entry due to lack of proper documentation.
- It is your responsibility to comply with all airline, hotel, and tour operator requirements, including health and safety regulations.
6. Travel Insurance
- We strongly recommend purchasing travel insurance to cover unexpected cancellations, medical emergencies, and trip interruptions.
- EpisodeUSA is not responsible for any losses resulting from failure to obtain travel insurance.
7. Liability and Disclaimers
- EpisodeUSA acts as an intermediary between customers and third-party travel providers. We are not liable for service failures, cancellations, or disruptions caused by airlines, hotels, or other suppliers.
- We are not responsible for delays, accidents, losses, or injuries that may occur during travel.
- Any disputes between customers and third-party providers must be resolved directly with the respective supplier.
- EpisodeUSA is not liable for unforeseen events such as natural disasters, pandemics, strikes, or acts of government that impact travel plans.
8. Intellectual Property
- All website content, including text, graphics, logos, and images, is the property of EpisodeUSA and protected under copyright laws.
- Users may not copy, reproduce, or distribute website content without our written permission.
9. Privacy Policy
- Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
10. Governing Law and Dispute Resolution
- These terms shall be governed by and interpreted under the laws of Nevada.
- Any disputes arising from these terms or our services shall be resolved through arbitration or legal proceedings in Clark County, Nevada
11. Changes to Terms and Conditions
- We reserve the right to update or modify these terms at any time.
- Continued use of our website and services after updates constitutes acceptance of the revised terms.
12. Contact Information
For any questions regarding these terms, please contact us:
📍 EpisodeUSA
📧 Email: [email protected]
📞 Phone: (702) 236-8300
🌍 Website: www.episodeusa.com
By using our website or booking our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Safe Travels with EpisodeUSA! 🚀🌍✈️
